Terms of service

Legal Disclosure and Limitation of Liability

Product Use and Individual Responsibility:
By purchasing or using Willow Grove skincare products, you acknowledge that you are doing so at your own discretion and risk. Our products are handcrafted using natural ingredients, but individual skin sensitivities and reactions vary. We recommend performing a patch test on a small area of skin prior to full use to ensure no adverse reactions occur.

No Medical or Professional Advice:
The information on this website and the descriptions of our products are for general informational purposes only and should not be interpreted as medical or professional advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or skin condition. Please consult with a healthcare professional before using any new skincare product, especially if you have sensitive skin, pre-existing skin conditions, allergies, or other medical concerns.

Limitation of Liability for Adverse Reactions:
We are not responsible or liable for any adverse reactions, including but not limited to, skin irritation, allergic reactions, or any other potential issues that may arise from the use of Willow Grove skincare products. By using our products, you assume all responsibility for any skin reactions, allergies, or sensitivities that may occur. It is your responsibility to review the ingredient list provided for each product and assess its suitability for your skin.

No Guarantee of Results or Satisfaction:
Due to individual variations in skin type, sensitivities, and preferences, we do not guarantee specific results or satisfaction from the use of our products. Personal experience may vary, and we make no warranties or representations regarding the effectiveness or performance of our products. Refunds or exchanges will not be offered based on dissatisfaction with product results unless the product is defective.

Allergy Warning:
Please carefully review the full ingredient list provided for each product before use. If you have known allergies or sensitivities to any of the ingredients, it is recommended that you avoid using the product. We strongly suggest conducting a patch test on a small area of skin before using the product on a larger area.

Release of Liability:
By purchasing and using Willow Grove skincare products, you agree to release and hold harmless our company, its owners, employees, and affiliates from any and all liability, claims, damages, and causes of action that may arise from the use or misuse of our products, including but not limited to, adverse skin reactions, allergic responses, or dissatisfaction with product performance.

Changes to this Disclosure:
We reserve the right to update or modify this legal disclosure at any time without prior notice. It is your responsibility to review this page regularly for any changes.